Before returning a product to us or requesting a call out please check your instruction book trouble shooting section, many products are computerised now-a-days so it can also be worth turning the power off for a while to see if the problem will reset itself. Try unplugging refrigeration for longer to manually defrost (even frost free products)

If the above doesn't help then please follow the instructions below:

Gas appliances & Refrigeration
The manufacturer handle these directly - follow as Under warranty

Washing machine - Tumble dryer - Dishwasher - Electric Cooker/Oven/Hob
TV - DVD - VCR - Hi-FI - Vacuum cleaners - Microwave oven
Follow the links below

Under Samsung Warranty

Customer should phone

0330 726 7864

NB Curved TV's
If the back has screw's in we can help
If it's sealed with clips you will have to follow as under warranty

If you live within our service area = Book a Job with us

also for

Spares & accessories