Before returning a product to us or requesting a call out please check your instruction book trouble shooting section, many products are computerised now-a-days it can also be worth turning the power off for a while to see if the problem will reset itself. Try unplugging refrigeration for longer to manually defrost (even frost free products)

If the above doesn't help then please follow the instructions below:

Gas appliances & Refrigeration
The manufacturer handle these directly - follow as Under warranty

Washing machine - Tumble dryer - Dishwasher - Electric Cooker/Oven/Hob - etc  Follow the links below

Under Warranty?

Customer should contact

 Smeg

0344 557 9907

info@smeg-service.co.uk

or for SMEG small appliances click here : https://help.smeguk.com/

If you live within our service area book a Job with us on

 01782 501515
or online below
 

also for

Spares & accessories?