Before returning a product to us or requesting a call out please check your instruction book trouble shooting section, many products are computerised now-a-days it can also be worth turning the power off for a while to see if the problem will reset itself. Try unplugging refrigeration for longer to manually defrost (even frost free products)

If the above doesn't help then please follow the instructions below:

Gas appliances & Refrigeration
The manufacturer handle these directly - follow as Under warranty

Washing machine - Tumble dryer

Follow the links below

Pre 2022 Under Warranty?

Customer should phone

 Laundry

0344 879 7422

 Refridgeration

0345 050 8553

Post 2022 Under Warranty?

0333 577 0011

vestelsupport@pacificagroup.co.uk

If you live within our service area book a Job with us on

 01782 501515
or online below
 

also for

Spares & accessories?