SAFETY WARNING -IMMEDIATE ACTION RECOMMENDED
HOTPOINT & INDESIT BRAND FREESTANDING GAS COOKERS

As part of our factory production batch testing process, we have been made aware of a 3rd party supplier component issue in a small number of Hotpoint & Indesit branded gas cookers which have resulted in a safety concern. The issue relates to a potential risk of a gas leak from the lid shut-off valve following repeated product use over time in the below listed model numbers and only affects the batch produced between October 25 and November 22, 2024.
 
INDESIT BRAND
12NC Code              Model Number
869991594490          ID67G0MCW/UK
869991593500          ID67G0MCB/UK
869991593660          ID67G0MCX/UK
869991595150          ID67G0MMB/UK

HOTPOINT BRAND
12NC Code              Model Number
869991594430          HDM67G0CCW/UK
869991593150          HDM67G0CCB/UK
869991593230          HDM67G0CCX/UK
869991595460          HD67G02CCW/UK
869991595560          HDM67G0C2CB/UK
869991595520          HDM67G0C2CX/U
869991593240          CD67G0C2CA/UK
869991596710          CD67G0CCX/UK
869991593330          HDM67G9C2CW/UK
869991594620          HDM67G9C2CB/UK
869991594630          HDM67G9C2CX/U
869991595050          HDM67G9C2CSB/U
869991593650          HDM67G8C2CX/UK
 
We would like to stress that this is a proactive response to a potential safety issue that was identified as part of our extensive batch testing process in the factory. We have not identified any cases affecting consumers in the market.
 
To confirm, products manufactured before October 25, 2024, are not affected and do not contain any issues. There is no cause for concern if the gas cooker was manufactured before this date and installed according to the instructions in the user manual.
 
While we are proactively liaising with relevant authorities, we are also proactively reaching out to you, our partners, to further ensure the safety of our consumers. Our advice to all our retailers is to stop selling the affected models. If you have stock in your warehouses of these models manufactured after October 25, 2024, please isolate it and we will arrange a collection.
 
Consumers should not use the products until the issue has been rectified. Our analysis has shown that if consumers repeatedly continue to use the product before being resolved then over time this can potentially risk a gas leak.
 
Therefore, please provide us with the contact details of your customers who have purchased these products from you since October 25, 2024. We will then directly contact them to resolve this issue for them by arranging to replace the specific component by sending a Gas Safe certified engineer to their home.

Roy checked Hylands stock/sales, we haven't had any since before 25th Oct 2024 - and any that come now should have been already sorted so we are okay